Refund policy
We want you to love your purchase. If something isn't right, we're here to help.
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Our Promise
At Brick Drain Pinball, we want every shirt to be a multiball moment — pure win, no tilt. If something's off, we'll make it right.
We'll Refund You If:
- We sent you the wrong shirtÂ
- Your gear arrived damaged or defectiveÂ
The Fine Print
You've got 30 days from your purchase date to send us a refund request — don't let the ball drain on this one.
How to Cash In Your Refund
Shoot us an email at support@brickdrainpinball.com with your order number and a quick play-by-play of what went wrong. We'll get you back in the game fast.
Keep the Ball in Play
This policy might get a tune-up from time to time — no warning bells, no flashing lights. For the latest version, just drop us a line at supprt@brickdrainpinball.com.
Pro Tip: For long-term high scores (aka a shirt that lasts), check out the washing and care instructions that came with your order.